Choose a compatible app
Use the account-center guide to find the currently recommended client for your OS version. Install only from an official app store or the project’s official release channel.
- iOS and iPadOS must allow a VPN configuration.
- Android may need background activity permission.
- Never install an unknown package downloaded by an ad page.
Import and refresh the subscription
Copy the private URL and choose import from URL. Refresh after the first import and whenever your plan or node access changes.
- Copy the complete URL without spaces.
- Upgrade the client if it reports an unsupported format.
- Refreshing does not change orders or account data.
Choose a node and mode
Start with a nearby, stable node. VMess has broad client compatibility, while Hysteria2 may be more flexible on some high-latency or variable networks.
- Start with rule-based mode.
- Compare Wi-Fi and cellular networks separately.
- Disconnect when not needed if battery usage matters.
Fix common mobile issues
Check system time, permissions, the last subscription update, and current node status in that order.
- VPN setup fails: remove a conflicting old profile and authorize again.
- Connected icon but no page loads: switch node and check DNS.
- Frequent disconnects: remove battery restrictions and test another network.
Related questions
Can one subscription be used on iOS and Android?+
It can be imported into supported apps, but simultaneous connections remain limited by your plan.
Can I use the same subscription after changing phones?+
Yes while the account and plan are active. Disconnect the old device first to avoid exceeding the device limit.